Chorus + Docket = Smarter Sales Execution

Your reps can chat with Docket to extract key insights from Chorus, identify deal risks, and receive AI-powered coaching—all in real time.

What is Chorus?

Chorus is a conversation intelligence platform that captures and analyzes sales calls, meetings, and emails to identify buying signals, surface objections, and provide data-driven coaching insights. It helps sales teams refine their strategies and close deals faster.

Unlock the Power of Sales Conversations with Docket + Chorus

Your Sales Calls Contain Game-Changing Insights—But Are They Being Used?

Reps often struggle to track competitor mentions, recall objections, and identify deal risks, leading to missed opportunities and delayed follow-ups.

Docket Puts Chorus Insights at Your Reps’ Fingertips—Right When They Need Them

Docket delivers AI-powered call summaries, real-time coaching recommendations, and deal signals, so your team can take action with confidence—without rewatching hours of recordings.

Prerequisites

Before starting the integration process, ensure the following prerequisites are met:

• Admin-level access is required in Docket.
• API key is required from Chorus.
  • Only a Chorus admin can generate the API Token.
  • Go to Chorus Personal Settings.

Important notes

• Disconnecting from Chorus will permanently delete the ingested data from Docket, and it won't be used for future answer generation. Users should be cautioned accordingly.
• Docket will ingest external calls from selected experts only.
• When new conversations are added in Chorus, ideally in 24 hours it will take to be used in answer generation.

Want to know more about integration process? Read about Connecting Chorus to Docket

Frequently Asked Questions

How long does it take to set up the DocketAI and Chorus integration?
Setup is quick and seamless—just a few minutes! Connect your Chorus account, follow the guided setup, and start accessing AI-driven sales insights instantly.

How does DocketAI enhance the insights from Chorus?
DocketAI extracts critical insights from Chorus call analysis, including customer objections, competitor mentions, deal risks, and coaching recommendations, and presents them at the moment they’re needed.

Can DocketAI provide real-time assistance during live sales calls?
Yes! DocketAI offers live battlecards, objection-handling tips, and AI-driven coaching to help reps confidently navigate sales conversations.

How does this integration improve post-call follow-ups?
DocketAI provides automated call summaries, key takeaways, and recommended next steps, ensuring follow-ups are timely, relevant, and action-oriented.

Is my Chorus data secure with DocketAI?
Absolutely! DocketAI follows end-to-end encryption and strict compliance protocols to ensure all call data and insights are kept private and secure.

Can I search and retrieve past call insights from Chorus using DocketAI?
Yes! DocketAI allows your team to search, summarize, and extract insights from past Chorus calls, so they can reference key deal details instantly.

What should I do if I experience issues during setup?
Our 24/7 support team is always available to assist. Visit our help center or contact us directly, and we’ll resolve any setup or integration challenges quickly.